Identity theft happens when someone uses your personal information to impersonate you or steal from you. It’s important to stay safe when you’re online.
Please review these data privacy and identity protection resources:
A great online resource is www.ssa.gov/myaccount (available in English only). You can visit this page to open a secure my Social Security account, track your earnings record, and spot any suspicious activity.
The post Protect Yourself from Identity Thieves on our blog helps you understand how to detect, prevent, and report identity theft. You can check out this blog at blog.ssa.gov/protect-yourself-from-identity-thieves (available in English only).
In the post Protect Your Online Identity With Strong Passwords on our blog, we recommend better password habits to keep your online data and accounts secure. For tips to help ensure your passwords are strong, you can check out this blog at blog.ssa.gov/protect-your-online-identity-with-strong-passwords (available in English only).
The post Protecting Yourself from QR Code Fraud on our blog provides details to help protect you from the use of quick response (QR) codes that could compromise your personal information. You can read this blog at blog.ssa.gov/protecting-yourself-from-qr-code-fraud (available in English only).
Scammers use Social Security scams to trick victims into paying them with cash, gift cards, or bank transfers to resolve supposed issues with their Social Security number.
Learn how to spot scams by checking out our blog post Social Security’s Top 5 Scam Awareness Articles at blog.ssa.gov/social-securitys-top-5-scam-awareness-articles (available in English only).
Social Security Video Connect
We continue to look for ways to make it easier for you to conduct business with us. With our Social Security Video Connect option, you can handle transactions with us using video on your personal device from your preferred location.
Social Security Video Connect is available for:
Replacement Social Security cards with no changes (U.S. citizens only).
Birth date corrections (U.S. citizens only).
Benefits applications.
Redeterminations.
Overpayments.
Medicare.
How to get started
To begin using this new service, you’ll need a computer, tablet, or smartphone with a camera and internet access. Once you have your device, please complete the following steps:
Contact your local Social Security office or call 1-800-772-1213 and press 7 for Spanish, from 8:00 a.m. to 7:00 p.m., Monday through Friday, to schedule a video appointment.
A Social Security representative will determine if a video appointment is appropriate for you. If a video appointment is not suitable for your needs, we can conduct the interview by phone or in person.
Provide your email address and phone number to receive an email with a Microsoft Teams meeting link.
Connect with us using the Microsoft Teams meeting link at the date and time of your appointment.
If you have issues with Microsoft Teams or need to reschedule your appointment, please contact your local Social Security office or call 1-800-772-1213 and press 7 for Spanish.
We strive to improve our customer service and increase the ways you can connect with us. Share this information with friends and family who might benefit from it, and post it on social media.
By: Javier Morales
Social Security Public Affairs Specialist in FL
Image: LN
